Our Privacy Policy

Following are the terms and conditions that constitute our Shipping Policy.

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Domestic Shipping Policy

Order Processing Time

We strive to process all orders within 2-3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.

In cases of high order volume, shipments may be delayed. If we anticipate a significant delay, we will notify you promptly via email or phone.

Delivery Time

Estimated between 3 to 12 weeks, depending on demand.

Shipping Charges

Calculated and displayed at checkout.

International Shipping

RailScooter currently ships to addresses worldwide.

Shipment Confirmation & Order Tracking

You will receive a confirmation email once your order has been shipped. This email will include tracking details, and tracking numbers typically activate within 24 hours.

Customs, Duties and Taxes

RailScooter is not responsible for any customs duties, taxes, or additional fees applied to your order during or after shipping. These costs are the customer’s responsibility.

Damages & Lost Shipments

RailScooter is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier directly to file a claim. Ensure you retain all packaging materials and damaged items as evidence.